At Essential Agency, we are committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data. If you have any questions about this Privacy Policy, please contact us at (330)388-3712 or [email protected]

Scope of Policy

This Privacy Policy applies to all online activities conducted through our website and governs data shared and collected on this site. It does not cover offline interactions or third-party websites outside of this domain.

Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

AI Communication Consent

By providing your phone number to Essential Agency, you consent to receive communications such as text messages, calls, and emails, which may include automated or AI-assisted messages for service, reminders, or promotional purposes. Message and data rates may apply. You may opt out at any time.

Information We Collect

We only collect essential personal data necessary to operate our services securely and effectively. This may include: name, email address, phone number, and other details provided through contact or booking forms.

Why We Collect This Information

We collect your data to personalize your experience, improve our website and services, communicate updates, develop new offerings, and maintain compliance with applicable laws.

How We Use Your Information

We use the information we collect to operate and maintain our website, personalize and enhance your experience, analyze usage trends, provide support, send updates or offers, and prevent fraud or security risks.

Log Files

Like many websites, we use log files that record internet protocol (IP) addresses, browser types, internet service providers, referring pages, and timestamps. This helps us with analytics, administration, and security.

Third-Party Advertising and Cookies

Some partners may use cookies, pixels, or tracking tools to deliver personalized ads or measure campaign performance. Essential Agency has no control over third-party tracking methods. You may manage or disable cookies through your browser settings.

Data Storage and Transfers

We do not sell or transfer personal data internationally. All information is securely processed and stored in compliance with local privacy laws.

Your Privacy Rights

For California Residents (CCPA): You have the right to request details about personal data collected, request deletion, and opt out of the sale of personal data.

For EU/UK Residents (GDPR): You may request access to, correction of, or deletion of your data; restrict or object to processing; and request data portability.

To exercise these rights, please contact us at [email protected]. We will respond within one month.

Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe your child has submitted such information, please contact us immediately for removal.

Data Security

We maintain reasonable technical and administrative safeguards to protect your information against loss, misuse, or unauthorized access.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.

Contact Information:

Essential Agency

(330)388-3712

[email protected]

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